Orders are typically processed within 1–3 business days after payment has been confirmed. During periods of high demand, processing may take slightly longer, but we will notify customers if there are any significant delays.
Can I change or cancel my order after placing it?
Order changes or cancellations may be requested within 24 hours of purchase. Once an order has been processed or shipped, we may no longer be able to make modifications.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your package. Tracking information may take up to 24 hours to update after dispatch.
What are your shipping options and delivery times?
We offer both domestic and international shipping options. Delivery times vary depending on the destination, but most orders arrive within 3–10 business days after dispatch.
What is your return and exchange policy?
Returns and exchanges are accepted within 14 days of delivery for unused items in their original condition and packaging. Customers are encouraged to contact our support team before sending any item back.
How can I contact customer support?
You can contact our customer support team through the email address listed on this page. We aim to respond to all inquiries within 24–48 business hours.
